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Mortgage Dialer provides a robust telemarketing solution capable of meeting the volume calling and backend management needs of call centers of virtually any size, including smaller organizations and large-scale operations.

Mortgage Dialer Predictive Dialing
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By using the Mortgage Dialer suite of sophisticated applications with our integrated, web-based technology, call centers have reported substantial improvements in operational efficiency as high as 400%, as well as impressive profit increases made even more dramatic by the offset in operations overhead expenditures.
 

  Problems:

Bulets High overhead due to phone services, usage, and admin expenses
Bulets 70-80% of the agent's talk time is lost due to busy signals, fax machines, disconnected numbers, and no-answers
Bulets Manual dialing only connects you to 20-30% of actual talk time
Bulets Leads are unorganized due to immense paper trails
Bulets Increased overhead due to inefficiency of processing strategy
Bulets Thousands of dollars spent every month on training your agents
Bulets Accidentally dialing numbers on the do-not-call list

  Solutions:

Bulets Advanced predictive dialing system increases agent's productivity
Bulets No hardware and/or maintenance required
Bulets Our hosted solution enables the use of our system from anywhere
Bulets MortgageDialer connects 70-80% of calls to a live person
Bulets Paperless environment allows you to run your business via the web
Bulets A virtual environment increases efficiency and decreases overhead
Bulets Expandable to support the company's growth with ease
Bulets Creates more profitable outbound telemarketing campaigns
Bulets Do-Not-Call list database management system
Bulets Agents will increase sales activity due to larger volume of calls
Bulets Allows managers control of agent activity by way of recording, monitoring and coaching in real time

With one of the lowest deployment and cost-per-station rates in the industry, Mortgage Dialer delivers remarkable efficiency, reporting, and customer service improvements by utilizing world-class VOIP and Internet-based processes in both predictive dialing, agent and facility management, and productivity reporting.